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3 – Smell. A tough subject to deal with. I will be blunt. Do you smell? Many people have deficient nasal receptors. Their sense of smell is either diminished or non-existent. Often such people can reek of offensive body odour simply because they are unaware of it themselves.
Some people have heightened nasal receptors. Their sense of smell can be so sensitive that all sorts of odours cause them discomfort. Therefore, if you are a man who drowns himself in after-shave you might save yourself a lot of money by being less liberal with it. Similarly, women who walk down a corridor and leave a trail of perfume in their wake might also like to follow this advice. A hint of after-shave or perfume can be refreshing. A miasma of it can be just
reverse.
4 - Touch. In today's society you had better be aware that excessive touching and feeling is completely unacceptable. If in doubt, you should offer and accept your hand in a hand-shake only. Many people find it very offensive when personal contact is made. If you are in habit of giving people a hug just make sure that "hugee" is amenable to hug from "hugger".
All of above add up to what can be described as a "general personal aura". You can send and receive these auras. They form part of that unquantifiable quality that we know of as "sixth sense." Be aware that many of subjects that I have described above can be modified to suit specific locations, customs, beliefs and relationships. There is no universal law. Awareness and common sense are key.
There are several books, which go into great detail on these matters. One such book is "Body Language" by Allan Pease. If you have any difficulty locating this book you can always request it by its unique code (ISBN 0 9593658 0 X). This is an excellent reference source on many non-verbal gestures. It certainly makes for interesting reading.
By being aware of signals that we send out when we deal with other people we can improve way we interact with them. These are skills which can be learned and they can greatly increase our results in personal and business relationships.
These skills are important because greatest element in personal contact with your clients and customers is communication. Poor interpersonal skills will eventually cause a breakdown in confidence which will manifest itself in declining sales.
The most successful people in any business are always communicators. If you are an employee and you want your salary to increase, work on your communication skills. If you are a business owner and you want your turnover to increase, work on your own communication skills first then show all your employees how to do same.
The image that you project in marketplace will directly affect your "bottom line". Think about it. What image are you projecting?
About author: Gary Simpson is Course Co-ordinator for "Life, Journey, Destiny - Personal Development Home Study Course" and author of "How to Stop Wasting Your Life and Start Getting What You Want". His email address is budo@iinet.net.au. The website containing this article and others is located at Motivation & Self Esteem for Success.
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Gary Simpson is the Course Co-ordinator for the "Life, Journey, Destiny - Personal Development Home Study Course" and the author of "How to Stop Wasting Your Life and Start Getting What You Want". His email address is budo@iinet.net.au. The website containing this article and others is located at Motivation & Self Esteem for Success.
